Airdrie | Calgary | Cochrane | Chestermere

2 Year Furnace Warranty Service

Cyclone Plumbing and Heating

Warranty Coverage

2 year labour for plumbing and heating/AC for all new home construction clients

1 year labour for plumbing and heating/AC for any after market clients

* The labour warranty includes equipment from all manufacturers

Cyclone Plumbing is a service provider for 2 year service agreements or protection plan offered by furnace manufacturers.

If your furnace has the 2 year warranty agreement is not working and needs servicing please follow the check-list (below) before calling - it may save you time and money.

24 Hour Emergency Service is available for ‘NO HEAT’ calls

Before calling for service please check the following…

 

Trust Cyclone Plumbing and Heating

  • Make sure your thermostat is set to the correct function (heating)
  • Confirm your furnace has power (the furnace doors are securely on; the furnace power-switch is in the ‘ON’ position; is the breaker ‘ON’ in the electrical panel)
  • Check to ensure your furnace filter is clean - see video below
  • Check the furnace intake and exhaust vents on the exterior of the home to ensure they are free of debris, snow or ice, and not blocked
  • If the vents are blocked, carefully clear them, and reset the power to the furnace. (see video guide for clearing vents)
  • The furnace should restart within a few minutes
  • Check to confirm the gas is turned on both locations: 1). gas meter on exterior of home 2). gas shut off at the furnace
 
*Please note Service Fees may apply if we attend a service call resulting from any of the above issues*

 

Changing a Furnace Filter

Furnace Maintenance

The furnace should be inspected yearly by a qualified service technician

 
  • Furnace filters should be replaced every two months, or as required
  • Check/Inspect furnace drainage system for blockages and/or leaks
  • Check/Inspect furnace venting system for blockages and/or leaks
  • Check furnace intake and exhaust pipes on the exterior of the home regularly to ensure they are free of obstruction (snow & ice during the winter). (see video guide for clearing vents)
 

 

Goodman Furnace Warranty

Registration is not required to obtain warranty coverage, but registration entitles the owner to the Registered Additional Term Warranty described in the following paragraph.

If the unit is not registered, the warranty lasts for a period up to (1) 20 YEARS after the installation date for the heat exchanger and (2) 5 YEARS after the installation date for all other parts (the “Initial TermWarranty”).

If the unit is properly registered online within 60 days after the installation date, an additional warranty (the “Registered Additional Term Warranty”) is provided and lasts for as long as the original registered owner or his or her spouse (“registered owner”) own and reside in the home in which the unit was originally installed, (1) for the lifetime of the registered owner for the heat exchanger and (2) for a period up to 10 YEARS after the installation date for all other parts.

*Be sure to register your equipment online within 60 days of possession to receive extended warranty* https://www.goodmanmfg.com/product-registration

IMPERIAL HRV (VH3014RNC; VH70220ESNC)

Ventilation Motors – 2 years

Heat Exchanger Core - As long as the original owner owns the product (Polypro-pylene heat recovery core)

Controls, Sensors, Electronics – 2 years

LIFEBREATH HRV (RNC205; RNC6-ES)

Lifetime on the Core / 5 years on other components

THERMOSTATS – 5 Years Parts; 2 Years Labour

Honeywell Prestige IAQ

Honeywell T4 Pro

Ecobee Smart Thermostat

Nest Learning Thermostat

Aprilaire Thermostat

HUMIDIFIER – 5 Years Parts; 2 Years Labour

General Aire GF-3200